Return and exchange policy

We set up a return policy in order to ensure the customer has the right to return the products if he wishes to do so, and we are keen to put the customer in the picture.

Terms and Conditions :

• The period of return or exchange (3 days only), a message is sent to (WhatsApp Technical Support 0553300961) shown containing the order number and clarification of what is required

• In the event that you want to “cancel the order or refund the amount” and the payment method is via “Mada, Visa, bank transfer or cash on delivery” it takes 7 working days to return the amount

• The customer, if he wishes to return, bears all the return shipping amounts and returns the product in its original condition and with its own packaging

• In the event that there is a mistake from the store, the store bears all shipping costs without any increase on the customer

• // If you have a request to cancel, replace or return, please send a message via the following technical support WhatsApp:

0553300961

• The retrieval is done through the technical support number WhatsApp only (no replacement or retrieval process is done through other accounts such as Instagram or Twitter)